1. Personal Information We Collect
We collect personal information that you provide to us, information we obtain automatically when you use our Services, and information from other sources such as third-party services and organizations. The types of information we collect depend on how you use our Services.
Information You Provide to Us
- Account Information: When you create an account, we collect your email address, name, and authentication data from third-party providers (Google).
- Content Data: AI generation prompts, uploaded images/videos, and generated content.
- Payment Information: Billing details and payment method information (processed securely by our payment service provider).
- Communications: Messages you send to us, feedback, and support requests.
- Profile Information: Optional profile details you choose to add to your account.
Information We Collect Automatically
- Device Information: IP address, browser type, operating system, device identifiers.
- Usage Data: Pages visited, features used, generation history, time spent on platform.
- Cookies and Tracking: See our Cookie Notice for details on tracking technologies we use.
2. How We Use Personal Information
- Provide and maintain our AI generation services
- Process payments and manage subscriptions
- Improve and personalize your experience
- Train and improve our AI models (using aggregated, anonymized data)
- Send service updates, promotional communications (with your consent)
3. Data Retention
We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. Generated content is stored for 90 days after creation, unless you delete it earlier. Deleted content is permanently removed from our servers within 30 days. Account data is retained until you request account deletion.
4. How We Share Personal Information
We share your personal information with third parties only in the following circumstances:
- Service Providers: Cloud hosting (Vercel), database services (Supabase), payment processing providers, AI model providers (Kei.ai).
- Legal Requirements: When required by law, court order, or government request.
- Business Transfers: In connection with a merger, acquisition, or sale of assets.
- With Your Consent: When you explicitly authorize us to share your information.
- Public Content: Content you choose to make public (e.g., shared generations) may be visible to other users.
5. Your Privacy Rights
- Access and update your account information at any time through your settings.
- Delete your generated content and request account deletion by contacting support.
- Opt-out of marketing emails by clicking the unsubscribe link in any promotional email.
- Manage cookies through your browser settings (see Cookie Notice for details).
6. Security
We implement industry-standard security measures to protect your personal information, including encryption in transit (HTTPS/TLS), secure authentication (OAuth 2.0), and access controls. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
7. International Data Transfers
Our services are operated from servers located in the European Union and United States. By using our services, you consent to the transfer of your information to these jurisdictions, which may have different data protection laws than your country of residence.
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Effective Date" above. Continued use of our services after changes constitute acceptance of the updated policy.
Contact Us
If you have questions about this Privacy Policy or how we handle your personal information, please contact us at:
support@tapla.app